Refund policy
Returns, Refunds, and Disputes
We stand behind every product sold through DeskShift. If your item arrives damaged, defective, or significantly different from its description, you are entitled to a full refund or replacement.
To raise a concern, please contact us within 7 days of receiving your order at deskshiftstore@gmail.com.
We do not accept returns for items that have been used or altered unless the item was received in a faulty condition.
Refunds, where approved, will be processed within 10 business days to your original payment method. Processing times may vary depending on your bank or payment provider.
Limitation of Liability
DeskShift's liability is limited to the value of the order placed. We are not liable for indirect losses, delays caused by third-party logistics providers beyond our control, or losses resulting from incorrect delivery information provided by the customer.